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Microsoft servers experienced a failure this Thursday (12/11) that affects part of its online programs, including the Outlook email service.
The company reported that the failure occurs in several regions of the world and that it is working to find a solution. "We confirm that the issue may affect connectivity to the Microsoft 365 service for users in any region," the company stated on X.
"Several servers unexpectedly went offline, which put a strain on the rest of the infrastructure. We are working to restore them safely," he added.
The Microsoft 365 platform (formerly Office) and the artificial intelligence (AI) chatbot Copilot also experienced flaws.
Additionally, there were reports that the Teams instant messaging service was down, according to outage monitoring website Downdetector.com.
While the issue was initially reported in the US, Microsoft said the flaws could affect users "in any region."
The flaw is also impacting the services of OpenAI and Anthropic's artificial intelligence platforms.
According to Downdetector, which monitors outages by collecting status reports from various sources, the main problem is concentrated in the Outlook service, with more than 129,000 user records reporting problems with email.
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Next comes Microsoft 365, with around 46,000 reports.
Microsoft reported, earlier in the day, that it had resolved an interruption in Teams that affected users in North America and that the problem had been fully resolved, Reuters reported.
The company later indicated that the issue could also affect Microsoft 365 service connectivity for users in other regions.
OpenAI, responsible for ChatGPT, reported that it was investigating an issue with integrations to Microsoft services, in which new connections could be interrupted, causing the tools to not work as expected.
For its part, Anthropic said it has identified an issue with a top-tier provider that affects its connection to Microsoft 365.
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